Returns & Exchanges
At Hommey, we want your home to feel just right, which is why we offer a 30-day return window for all unused items in their original packaging. We strive to make the process as seamless as possible to ensure your complete satisfaction with our comfort collections.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack your items in their original Hommey packaging, ensuring all tags remain attached and the product is in its original condition.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or store credit within 5-7 business days to your original payment method.